According to travel website, fliers rated Virgin America and JetBlue as the best airlines for having roomier seats and in-flight entertainment. The recent ranking also determined that the same flights scored well for ease of traveling to and from the airport. In fact, the top five “happiest” and “comfiest” U.S. domestic flights in economy depart from Fort Lauderdale, according to RouteHappy’s director of data John Walton.

“We are flattered but not surprised to see fliers recognize the value in price and quality the FLL experience offers,” said Greg Meyer, a spokesman for the Fort Lauderdale airport. “We work hard with our airline partners to make sure everyone has a great experience.”

What are you doing to make your customers happy and comfortable? Would your customers say their customer experience was first class or turbulent? Don’t wait until an online review pans your customer service skills for the world to see. Invest in a customized mystery shopping program from to identify and correct gaps in your service delivery. With appropriate coaching and follow up, your customers will soon be on a direct flight to Loyaltytown.

Contact Electrum Branding today and soon your customers will have experiences they will “carry-on” about.